Support during the coronavirus outbreak
If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 3 minutes.
Read our advice to members or find out what to do in an emergency.
Community
Find and share solutions with other Bulb members.
Discuss climate change. Or just the British weather.
How to contact us
Helpdesk available Monday to Friday, 9am to 6pm
Fastest response:
Wednesday to Friday
10am to 12pm, 3pm to 6pm
How to contact us
Our phone lines are currently very busy.
If you can, please call another day or send us an email at help@bulb.co.uk.
If you need to contact us urgently, you can do so on 0300 30 30 635.
If you need to call us, our number is 0300 30 30 635