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You can switch to Bulb with a smart meter
We’ll treat your smart meter like a normal meter until we roll out our smart meters in 2018.
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We’ll treat your smart meter like a normal meter until we roll out our smart meters in 2018.
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Contact us by email, phone or webchat
Email us at help@bulb.co.uk, chat with us on the website or call us on 0300 30 30 635.
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Email us at help@bulb.co.uk, chat with us on the website or call us on 0300 30 30 635.
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Moving home? Head to your online account
From there, you can send us your final meter readings and your move out date. You can also sign up your new home.
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From there, you can send us your final meter readings and your move out date. You can also sign up your new home.
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We take payments in advance
If you use less energy than your monthly payment, your Bulb account will be in credit.
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If you use less energy than your monthly payment, your Bulb account will be in credit.
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You'll never pay for your energy twice
You may be charged by your previous supplier and Bulb in the same month.
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You may be charged by your previous supplier and Bulb in the same month.
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Submitting meter readings
We’ll ask you for regular meter readings. You can submit them online or on the app.
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We’ll ask you for regular meter readings. You can submit them online or on the app.
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Switching to us
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About Bulb
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- Can I switch to Bulb with a smart meter?
- My prepayment meter says there's an error?
- How do I read my prepayment meter?
- What should I do if my prepayment credit is about to run out?
- What should I do If I’ve lost my electricity key or gas card?
- How do I top up my prepayment meter?
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