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You can switch to Bulb with a smart meter
We’ll treat your smart meter like a normal meter until we roll out our smart meters in 2018.
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We’ll treat your smart meter like a normal meter until we roll out our smart meters in 2018.
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Contact us by email, phone or webchat
Email us at help@bulb.co.uk, chat with us on the website or call us on 0300 30 30 635.
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Email us at help@bulb.co.uk, chat with us on the website or call us on 0300 30 30 635.
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Moving home? Head to your online account
From there, you can send us your final meter readings and your move out date. You can also sign up your new home.
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From there, you can send us your final meter readings and your move out date. You can also sign up your new home.
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We take payments in advance
If you use less energy than your monthly payment, your Bulb account will be in credit.
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If you use less energy than your monthly payment, your Bulb account will be in credit.
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You'll never pay for your energy twice
You may be charged by your previous supplier and Bulb in the same month.
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You may be charged by your previous supplier and Bulb in the same month.
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Submitting meter readings
We’ll ask you for regular meter readings. You can submit them online or on the app.
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We’ll ask you for regular meter readings. You can submit them online or on the app.
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Switching to us
Previous supplier & Exit fees
About Bulb
- How can I get in touch with Bulb?
- What is Bulb's tariff?
- How can I get a quote for a business?
- Does Bulb offer a dual fuel discount?
- Can I get the Warm Home Discount?
- My gas is supplied by an independent gas transporter (IGT), what does this mean?
Switch
- Can I switch to Bulb with a smart meter?
- How do I get a quote with Bulb?
- Why has my previous supplier objected to my switch to Bulb?
- What to do if my old supplier’s final reads don’t match Bulb’s opening readings?
- How long does it take to switch?
- Can I choose my monthly payment date?
Emergency
Referrals
Your account
Moving home
Community
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Other ways to get help
Our helpdesk is open 9am to 6pm Monday to Friday.