Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

Dual fuel discount

In December 2018, we stopped offering a dual fuel discount, which offered a £30 discount to members who got both their electricity and gas from Bulb.
We stopped offering the discount because we wanted to make things simpler for our members. Instead, we reduced our standing charge for all our members. This way, all our members get the same tariff and simpler bills.
Find out more about why we stopped offering our dual fuel discount.
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