When do I submit opening meter readings?

We need your opening meter readings as your switch completes.

But you can submit it up to 5 days before or after your supply start date. Don’t worry, we’ll remind you. We pass this reading on to your old supplier so they can close your account and issue a final bill.

It's OK if you are unable to submit opening meter readings on time. We'll use an estimate as your first meter readings.

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