Referral credit

We've paused our referrals programme for now

While energy costs are high, we're doing everything we can to keep prices as low as possible for our members. So we're pausing referral rewards for now. We’ll share the news on our blog and social media when we bring them back.

If you referred a friend before 23 September 2021

You’ll still get referral credit for anyone that used your link to sign up on 23 September, or before. You’ll get £25 credit if they switched their electricity to Bulb, or £50 credit if they switched their electricity and gas. 

We'll put the referral credit in your Bulb account once your friend’s switch is complete. This usually takes 21 days. 

If you pay for your energy by top up, you'll get your credit as a Wise payment. They'll email you for your bank account details.

You won’t receive any credit for new signups that used your referral link after 23 September 2021. 
 

If you joined Bulb using a referral link before 23 September 2021

You'll get referral credit if you've used a friend's referral link to sign up to Bulb on 23 September, or before. You’ll get £25 credit if you switched your electricity to us, or £50 credit if you switched your electricity and gas.

We'll put the referral credit in your Bulb account once your switch is complete. This usually takes 21 days. 

If you pay for your energy by top up, you’ll get your credit as a Wise payment after your first electricity top up. They’ll email you for your bank account details.

You won’t receive any referral credit if you started your switch after 23 September 2021.

If you didn't get any referral credit

If you referred a friend before 23 September 2021, and you didn’t get any referral credit, they might not have been eligible. This could be because:

  • they didn’t use your referral link when signing up
  • they’re already a Bulb member
  • the property they’re moving into is already supplied by Bulb
  • they left Bulb in the last 12 months and are switching back

Using referral credit to pay for your energy 

You can use your referral credit to pay for your energy. If you build up lots of credit in your account, we’ll suggest a new monthly payment amount that'll allow you to spend your credit over a few months. 

You can go to the 'Payment settings' page of your Bulb account to check your account balance at any time. We'll suggest a lower monthly payment amount there if you've built up enough credit to change your payments.

Because we take energy payments for the month ahead, you should make sure you have enough credit in your Bulb account to cover next month’s usage. We also advise keeping in a bit extra to make sure you don't go into debit during the winter, when your usage typically increases. Our suggested monthly payment takes this into account.

 

 

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