How do I read my meter?

Meters come in all shapes and sizes. If you need a hand reading your meter, including smart meters, you can read our guide below.

We don't need anything in red or after a decimal place.

You can submit your meter readings by going to your Bulb Account or downloading our fantastic app in the App or Google Play store. Just search Bulb.

Reading Electricity Meters:

Single rate meter

ELECTRICS_Single_rate_meter.svg

Meter reading is 07220 Write down the numbers shown from left to right.

 

Two rate meter
ELECTRICS_Two_rate_meter.svg

We need both meter readings 56315, 27347. For both top and bottom rows, write down the numbers shown left to right.

 

Two rate, single display meter
ELECTRICS_Single_rate_meter-1.svg

Some two rate meters only have one digital display and they either flash up the different rate readings in a cycle or you need to press the button to make the display cycle through the readings for each rate.

You may see a third reading with a t next to it, we don't need this. This stands for total and should be the total of the other 2 readings.

 

Dial meter
Canvas.svg

Meter reading is 14616. Keep an eye out as the sequence of numbers on each dial alternate from clockwise to anti-clockwise. Read the first 5 dials from left to right, the dial marked 1/10 is the number after the decimal point. 

When the pointer is between two numbers, write down the lower number. If the pointer is between 9 and 0 write down 9.

Top tip if the pointer is directly on a number. Check the number to the right, if it is 8 or 9 then it hasn't quite got there. If the number to the right is 0 or 1 then put the number the pointer is on.

If there are more spaces in the meter reading form than you have dials, just leave any preceding boxes as zero. For example, if you have 4 dials, but are asked for 6 numbers then put in two zeros and then your reading.

 

Reading Gas Meters:

Digital metric meter

GAS_Digital_metric_meter.svg
Meter reading is 00254. Write down the numbers shown from left to right. 

 

Imperial meter
GAS_Imperial_meter.svg
Meter reading is 0722. Write down the numbers shown from left to right. The red numbers are the numbers after the decimal point.

 

Dial meter
GAS_Dial_meter.svg
Meter reading is 1461. Keep an eye out as the sequence of numbers on each dial alternate from clockwise to anti-clockwise. Read the four dials from left to right. 

When the pointer is between two numbers, write down the lower number. If the pointer is between 9 and 0 write down 9.

Top tip if the pointer is directly on a number. Check the number to the right, if it is 8 or 9 then it hasn't quite got there. If the number to the right is 0 or 1 then put the number the pointer is on.

If there are more spaces in the meter reading form than you have dials, just leave any preceding boxes as zero. For example, if you have 4 dials, but are asked for 6 numbers then put in two zeros and then your reading.

 

Reading Smart Meters:

We understand that reading smart meters aren't as simple as they should be so we've got some instructions below that should help you out. We only require non-decimal digits for all the readings. You'll always be looking for a number followed by "KWH" for your electricity reading and a number followed by "M3" for your gas reading.


If your smart meter has a keypad:
SMART_Keypad.svg
For electricity meters, press 9 on the keypad until you see 'IMP KWH' and a reading with 'kWh' on the side, this is your electricity reading. For gas meters, you will see 'VOLUME' and a reading with 'm3' on the side, this is your gas reading.

For economy 7 electricity meters, the readings can be listed as Rate 1 and 2, or Rate 1 and Rate 4. There's no simple rule to follow to know which rate is Day or Night - this is different for different kinds of meters. The information for your meter may be written on the meter itself or it may say Low (Night) and Normal (Day) next to the readings.

To obtain both reading, press 6 on the keypad until you see 'IMP R01' followed by 8 digits. Press 6 again until you see 'IMP R02' followed by 8 digits. Some meters only display day readings during the day, and night readings during the night period.



a green button 'A':
SMART_Green_button.svg
This is the electricity meter, press the green button until you see 'TOTAL ACT IMPORT' until a reading appears followed by KWH, this is your electricity reading.



red and black buttons:
SMART_Red_and_black_button.svg
Meter Reading is 12345. Press the red button until you see 'CREDIT ON' followed by 'METER INDEX' and then readings. For the electricity meters, it will show 'kWH' and for gas meters, it will show 'm3'.

 


no buttons:
SMART_No_buttons.svg
The screen will cycle through readings, you will need to take the reading that starts with R1, this is your electricity reading.

If you are ever unsure of how to read your meter, give us a ring on 0300 30 30 635 or email a picture of your meter to help@bulb.co.uk and we'll be able to help.

Was this article helpful?