How do I read my meter?

Meters come in all shapes and sizes. Find your meter below. You can jump straight to the smart meter section if you have one.

We don't need any number in red or after a decimal place.

Reading electricity meters

Single rate meters

ELECTRICS_Single_rate_meter.svg

This meter reading is 07220. We read the numbers from left to right. We know this may seem obvious but unfortunately they get more complicated.

 

Two rate meter
ELECTRICS_Two_rate_meter.svg

We need both meter readings of 56315 and 27347. For both top and bottom rows, write down the numbers shown left to right.

 

Two rate, single display meter
ELECTRICS_Single_rate_meter-1.svg

Some two rate meters only have one digital display. The display will either show the different rate readings one after the other, or you will need to press a button to make the display cycle through the readings.

You may see a third reading with a ‘T’ or ‘Tot’ next to it, and we don't need this. This stands for total and should be the total of the other 2 readings.

 

Dial meter
Canvas.svg

This meter reading is 14616.

This meter is a little tricky to read. Each dial has an arrow indicating which way the dial rotates. It’s read from left to right. The dial marked 1/10 is the number after the decimal, and we don’t need it.

When the pointer is between two numbers, record the lower number. If it’s between the 9 and 0, record 9.

If the pointer is directly on a number, first check the dial to the right. If it’s at 8 or 9, it’s not quite reached that number. If it’s 0 or 1, then record the number the pointer is on.

If there are more spaces in the meter reading form than you have dials, just enter zeros at the beginning. For example, if you have 4 dials but are asked for 6 numbers, enter two zeros and then your reading.

 

Reading Gas Meters

Digital metric meter

GAS_Digital_metric_meter.svg
This meter reading is 00254. Write down the numbers shown from left to right.

 

Imperial meter

GAS_Imperial_meter.svg
This meter reading is 0722. Write down the numbers shown from left to right. The red numbers are the numbers after the decimal point which we don’t need.

 

Dial meter

GAS_Dial_meter.svg

This meter reading is 1461.

This meter is a little tricky to read. Each dial has an arrow indicating which way the dial rotates. It’s read from left to right. The dial marked 1/10 is the number after the decimal, and we don’t need it.

When the pointer is between two numbers, record the lower number. If it’s between the 9 and 0, record 9.

If the pointer is directly on a number, first check the dial to the right. If it’s at 8 or 9, it’s not quite reached that number. If it’s 0 or 1, then record the number the pointer is on.

If there are more spaces in the meter reading form than you have dials, just enter zeros at the beginning. For example, if you have 4 dials but are asked for 6 numbers, enter two zeros and then your reading.

 

Reading Smart Meters

Smart meters, despite their name, can be a bit confusing. We only require non-decimal digits for all the readings. You'll always be looking for a number followed by "kWh" for your electricity reading and a number followed by "m3" for your gas reading.


If your smart meter has a keypad

SMART_Keypad.svg

Press 9 on the keypad. For electricity meters, you will see 'IMP kWh’ and a reading with 'kWh' on the side. This is your electricity reading. For gas meters, you will see 'VOLUME' and a reading with 'm3' on the side, this is your gas reading.

For economy 7 electricity meters, the readings can be listed as Rate 1 and 2, or Rate 1 and Rate 4. There's no simple rule to follow to know which rate is Day or Night. This varies from meter to meter. The information for your meter may be written on the meter itself or it may say Low (Night) and Normal (Day) next to the readings.

To obtain both readings, press 6 on the keypad until you see 'IMP R01' followed by 8 digits. Press 6 again until you see 'IMP R02' followed by 8 digits. Some meters only display day readings during the day, and night readings during the night period.



a green button 'A'

SMART_Green_button.svg

This is the electricity meter. Press the green button until you see 'TOTAL ACT IMPORT' and a reading appears followed by kWh. This is your electricity reading.



red and black buttons

SMART_Red_and_black_button.svg

This meter reading is 12345. Press the red button until you see 'CREDIT ON' followed by 'METER INDEX' and then readings. For the electricity meters, it will show 'kWh' and for gas meters, it will show 'm3'.
.

 

no buttons

SMART_No_buttons.svg

The screen will cycle through readings, and you’ll need to take the reading that starts with R1. This is your electricity reading.


If you are ever unsure of how to read your meter, give us a ring on 0300 30 30 635 or email a picture of your meter to help@bulb.co.uk and we'll be able to help.

Was this article helpful?