What if I have a gas leak?

If you think you have a gas leak, make yourself safe, turn off your gas at the meter if possible, and then call the National Gas Service Emergency Line on 0800 111 999.

To stay safe:
  • Don't smoke
  • Don't light matches or cigarette lighters
  • Don't turn light switches or anything electrical on or off, including using mobile phones
  • Put out any naked flames such as candles
  • Open all the doors and windows 
  • Turn off your gas supply at the meter (and leave it switched off until you're sure it's safe to turn it back on again)

Then, call the National Gas Service Emergency Line on 0800 111 999 to report it. They'll sort out the problem and tell you what to do to stay safe.
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