Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

How to get in touch

Find out how to get help if:

You can also try our Help Centre, where we answer most questions about Bulb.

You can do things quicker in your Bulb account

While it can sometimes help to speak to someone, there are some things that are faster to do in your Bulb account. You can:

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