You can use your Bulb account to:

• submit meter readings
• change your payment details (including payment amount and the date you pay)
• update your account settings (including changing your contact details)

For other enquiries, try our Help Centre, where we answer most questions about Bulb. 

If you still need to contact us

Send us a message or email help@bulb.co.uk and we'll reply as soon as possible.

If you'd prefer to speak to one of our Energy Specialists, you can contact our helpdesk (9am to 6pm, Monday to Friday).

For the fastest response, contact the helpdesk between Wednesday and Friday, at 10am to 12pm, or 3pm to 6pm. 

The helpdesk is available:

• by phone on 0300 30 30 635
• online - choose "By chat" at the bottom of the Help Centre