How can I get in touch with Bulb?

Need to talk? No problem. There are several ways to contact our customer service team.


Have an issue and haven't found the solution in our Help Centre? Email us at

Online chat

To chat with us, click on the green circle in the bottom right of your screen.

We'll respond to your chats between 9am-6pm Monday-Friday. At other times, email us.

Ask the Community

Joining Bulb means joining a community that's at the heart of everything we do. Our members are a helpful bunch.

If you have a question, swing by the Bulb community forum


Our lines are open 9am-6pm Monday-Friday. Call us on 0300 30 30 635.

We may record your calls for training or quality purposes. 

Was this article helpful?