What should I do if I'm moving out?

Head to your Bulb Account to tell us you're moving home. 

If you’re moving out of a home powered by Bulb, you’ll need to close your account to avoid paying for the energy once you’ve handed over responsibility of the property.

You can do this in your Bulb Account by clicking “Moving Home”. You’ll need to let us know when you’re moving out, and give us final meter readings within 3 days of this date.

Once you’ve done this, we’ll send your final bill within 4–6 weeks. Don’t cancel your Direct Debit during this time. If you have credit in your account, we’ll refund this to your bank account, and if you’re in debit we’ll need one last payment.

Taking Bulb to your new home?

If you want your new home to be supplied with renewable energy, then re-joining Bulb is easy. Just head to the sign-up page and let us know your new details.

If you haven’t already, you’ll need to let the current energy supplier know that you’ve recently moved in, so they can charge you for the energy you’ve used so far.

If you don’t know who supplies your home, you can phone your electricity distribution company or use Find My Supplier to find out who supplies your home with gas.

 

 

 

 

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