The Warm Home Discount

Applications for winter 2020 to 2021 will open in autumn 2020. Register your interest now and we'll email you when you can apply.

You could get £140 off your energy bills under the Warm Home Discount Scheme. 

There are 2 ways you can qualify:

The core group

You can get the Warm Home Discount with Bulb as part of the core group if both of the following apply: 

  • you joined Bulb on or before 5 July 2020
  • you get the Guaranteed Credit element of Pension Credit

We'll add £140 credit to your Bulb account by 31 March 2021. 

The Department for Work and Pensions will send you a letter between October and December 2020 to let you know if you need to do anything to get the credit.

The broader group

If you're on a low income and receive certain benefits, you may qualify for the broader group with Bulb.

Find out about the eligibility criteria for the broader group.

Applications for the broader group are processed on a first come, first served basis. 

When you'll get paid

If your application is approved, we’ll pay you the discount 2 to 3 months from the date you applied. We’ll let you know when we’ve finished reviewing your application.

Why we ask for documents

When you apply, you'll be asked to submit proof of your eligibility, such as a letter showing you get one of the qualifying benefits, or the birth certificate of the child you're responsible for.

Ofgem asks us to get proof of eligibility under the broader group criteria. Our criteria include a wide range of benefits to make it easier for our members to provide proof that they're eligible. 

We’re audited by Ofgem to make sure we're applying our approved criteria properly.

We understand that the information in your documents is sensitive, so we store it on a secure database. We’ll delete all the documents 6 months after the scheme ends for 2020 to 2021.


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