Can I get the Warm Home Discount?

We’re proud to be a Warm Home Discount supplier.

This means we provide £140 credit towards energy bills for the households that need it most.

There are two ways you can qualify for the Warm Home Discount Scheme:

  • you get the Guarantee Credit element of Pension Credit (the 'core group')
  • you’re on a low income and meet our criteria for the scheme (the 'broader group')

The core group

We'll credit £140 to your Bulb account if you were a Bulb member on 7 July 2019 (the 'qualifying date' set by the government), and you were receiving the Guarantee Credit element of Pension Credit.

The credit will go into your account between October 2019 and March 2020.

The Department for Work and Pensions will send you a letter between October and December 2019 to let you know what you need to do to receive the credit.

If you haven't received a letter by December 2019 and think you should have, you'll be able to contact the Warm Home Discount helpline on 0800 731 0214, Monday to Friday, 8:30am to 4:30pm.

The broader group

Our applications for the broader group for winter 2018 to 2019 are now closed. Applications were processed on a first come, first served basis. 

You can register your interest for the winter 2019 to 2020 Warm Home Discount.

We'll email everyone who registers their interest (as well as members who've previously received the Warm Home Discount with us) when applications open again in Autumn 2019. 

Eligibility for the broader group

You might qualify under the broader group if you don't get the Guarantee Credit element of Pension Credit but you're on a low income and get certain means-tested benefits.

Our eligibility criteria for winter 2018 to 2019 was based on the government's recommended criteria, but we're looking into opening the scheme to more of our members in winter 2019 to 2020. We'll update this page when our new criteria have been confirmed. 

The criteria we used for winter 2018 to 2019

To be eligible for the broader group in winter 2018 to 2019, you must have received one of the following benefits:

  • Income Support
  • income-related Employment and Support Allowance (ESA)
  • income-based Jobseeker’s Allowance (JSA)
  • Universal Credit with an annual income of less than £16,190
  • Child Tax Credit with an annual income of less than £16,190

There were some additional criteria, depending on which benefit you received.

If you received Income Support, income-related ESA and income-based JSA, one of the following must also have applied to you:

  • you had a child under the age of 5 who lived with you most of the time
  • you received a disabled child premium
  • you received a disability premium, Disability Living Allowance, Personal Independence Payment, Attendance Allowance, enhanced disability premium or severe disability premium
  • you received a pensioner premium, high pensioner premium or enhanced pensioner premium

If you received, Universal Credit with an annual income of less than £16,190, one of the following must also have applied to you:

  • you had a child under the age of 5 who lived with you most of the time
  • you received the ‘limited capability for work’ element of Universal Credit
  • you received the disabled child element of Universal Credit

If you received Child Tax Credit with an annual income of less than £16,190, one of the following must also have applied to you:

  • you had a child under the age of 5 who lived with you most of the time
  • you received the disability or severe disability element of Child Tax Credit
  • you received a disabled child premium

 

 

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