Can I get the Warm Home Discount?

Yes, we’re proud to be a Warm Home Discount supplier.

This means we provide £140 credit towards electricity or gas bills for the households that need it most.

How do I get the Warm Home Discount?

There are two ways that you can qualify for the Warm Home Discount scheme:

  • you get the Guarantee Credit element of Pension Credit - known as the ‘core group’
  • you’re on a low income and meet your energy supplier’s criteria for the scheme - known as the ‘broader group’

You can find out more about the Warm Home Discount in this GOV.UK article. You can register your interest for the Warm Home Discount by visiting this page, we'll then let you know when we'll be opening up applications.

Core group

If you qualify as a core group member, the Department for Work and Pensions will send you a letter between 11th October and 23rd November later this year to let you know what you need to do to receive the credit.

If you qualify, you'll receive £140 (inc. VAT) in your Bulb account between October 2018 and March 2019.

If you haven't received a letter by 7th December 2018 and think you should have. Then you can contract the Warm Home Discount helpline on 0800 731 0214, Monday to Friday, 8:30AM to 4:30PM.

Broader group

We'll be opening applications later this year. You can register your interest by filling out this form. When we open the scheme, applications will be processed on a first come, first serve basis. If you register your interest, we'll email you a week before applications open. 

Are you eligible for the broader group? 

You can apply if you receive one of the following benefits.

You:

1. receive income support

2. receive income-related Employment and Support Allowance which includes a work-related activity or support component

3. receive Income-based Jobseeker's Allowance

4. are in receipt of universal credit, and are employed, self-employed or not in work, and your annual income is less than £16,190

5. receive child tax credit by virtue of an award which is based on your annual income being less than £16,190

And, if 1, 2 or 3, also have one of the following:

  • have a child under the age of 5 who ordinarily resides with you
  • receive one of the following in addition to Income Support, Employment and Support Allowance,  or Income-based Jobseeker's Allowance
    • A disabled child premium
    • A disability premium, enhanced disability premium or severe disability premium
    • A pensioner premium, high pensioner premium or enhanced pensioner premium

If 4:

  • is in receipt of the limited capability for work element, with or without a work-related activity element
  • is in receipt of the disabled child element
  • has parent responsibility for a child under the age of 5 who ordinarily resides with you

If 5:

  • has parent responsibility for a child under the age of 5 who ordinarily resides with you
  • receives the disability or severe disability element of child tax credit
  • receives a disabled child premium

 

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