Warm Home Discount applications are open for winter 2019 to 2020. We'll provide eligible households with £140 credit towards their energy bills for the winter.
There are 2 ways you can qualify for the Warm Home Discount Scheme:
The core group
You can get the Warm Home Discount with Bulb as part of the core group if both of the following apply:
- you were a Bulb member on 7 July 2019
- you get the Guaranteed Credit element of Pension Credit
We'll add £140 to your Bulb account by 31 March 2020.
If you were with a different energy supplier on 7 July 2019, that supplier is responsible for making the payment directly to you.
The Department for Work and Pensions will send you a letter to let you know what you need to do to get the credit.
If you haven't received a letter by 31 December 2019 and think you should have, contact the Warm Home Discount helpline on 0800 731 0214 (Monday to Friday, 8:30am to 4:30pm).
The broader group
If you're on a low income and receive certain benefits, you may qualify for the broader group with Bulb. We've expanded our broader group Warm Home Discount criteria for winter 2019 to 2020.
It doesn’t matter when you joined Bulb, as long as you get your electricity from Bulb when you apply and when you get the payment.
Applications for the broader group are processed on a first come, first served basis.