How is Bulb regulated by Ofgem?

Ofgem (the Office of Gas and Electricity Markets) regulates the UK's gas and electricity markets and protects the interests of current and future energy consumers.

It does this by:

  • controlling tariffs and pricing 
  • promoting fair competition within the industry
  • making sure the supply going into people's houses is secure
  • helping suppliers reduce their environmental damage 
  • ensuring that suppliers meet the needs of vulnerable consumers
  • tracking performance, including the number and type of complaints, for each supplier

Being regulated by Ofgem means that we comply with their regulations and standards to make the energy industry a better and fairer place for consumers.

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