Every month is best, a couple of days before we take your payment.
We send you monthly statements. To make sure these statements accurately show how much energy you’ve used, you should give us monthly readings.
The best time to do this is around 2-3 days before your Bulb payments come out. We’ll send you monthly emails to remind you. Click here if you'd like to submit a reading.
If you can’t manage monthly meter readings, don’t worry. We’ll use estimated readings instead. Your statements will catch up when you’re able to give us some.