Updating personal information

In your Bulb account


Email, phone number, and password

To change your email address or phone number, go to your Bulb account, then 'Account settings', and choose 'Change contact details'. 

To change your password go to 'Account settings' and choose 'Change password'.


Moving home

Go to your Bulb account and choose 'Move out'. We'll ask for the date you're moving out and to give us meter readings close to that date. 


Contact us

Address is wrong

Get in touch by emailing us at help@bulb.co.uk or calling us on 0300 30 30 635. 


Name change after marriage

Email a copy of your marriage certificate to help@bulb.co.uk.


Adding a second person to account or statements

Follow our guide on adding a second name to your account. 

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