Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

Switching to Bulb with an Economy 7 meter

When on an Economy 7 meter, members must be on a 2-rate agreement. This means they’ll pay a cheaper unit rate off-peak.

To switch to Bulb with an Economy 7 meter, click ‘Refine your quote’ during the sign up process. You'll then be asked whether you have an Economy 7 meter.

Switch to Bulb with your Economy 7 meter today.




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