Can I use my referral credit to pay for my energy?

Yes. We can exceptionally pause your next payment if your account is in enough credit to cover next month’s statement.

It’s worth checking a few things first.

Have you sent us recent meter readings? If not, your Bulb account balance may not show how much energy you’ve actually used. Please submit readings and then get in touch.

We take payments for the month ahead. So you should always have a month’s worth of credit in your Bulb account to cover next month’s statement.

In winter you might want to keep more than a month’s credit to see you through the colder months.

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