There are two ways to add someone to your account:
- Add another person’s name to your statements;
- Add another person to your account who can act for you.
Add another person’s name to your statements
Adding another person’s name to your statements means you’ll both be liable for your energy payments. You can do this in your Bulb account in ‘Account settings’. You’ll see the link in the ‘Payment settings’ section.
You may want to do this for proof of address, or to show that you live together.
Their name will only be added to your statements. They won’t be able to sign in to or manage your Bulb account.
Add another person to your account
You can add another person as a contact to your Bulb account. You may want to do this for extra help managing your energy. They can contact Bulb on your behalf about your account. But they won’t be legally responsible for your payments.
To do this, send an email to firstname.lastname@example.org from the address attached to your Bulb account, and Cc the person you want to add. In the email, tell us the other person’s name and that you want to add them to your account.
We'll confirm with the second person that they want to be added to the account. We can only add them if they agree.
You can also do this by phone when you're both together. Call us on 0300 30 30 635 from Monday to Friday, 9am to 6pm.