Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

Where can I find my Bulb account number?

At Bulb, we don’t use account numbers.

All we need to identify your account is your name and postcode. If it’s a sensitive matter we’ll also ask a security question.

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