We will only share your smart meter data with the following organisations if necessary
- Energy industry partners - These are the people that help us deliver energy to your home.
- Market regulators - We’ll do this when we’re required to under regulations.
- Law enforcement bodies - If necessary to protect against fraud or aid criminal investigations.
The only data we receive from your smart meter, and the data we’ll be sharing if necessary, are your meter readings, supply numbers and meter serial number. No personal information will be shared.
If we ever need to share your data with anyone else, we’ll contact you to let you know.
To read more about smart data usage, Citizens Advice have created a ‘Smart meter data guide’. This gives you a clear overview of what your supplier can do with your smart data and your rights as a consumer.