Can I choose how often Bulb receives my smart meter readings?

 

Yes.

You can choose to send readings to us every half hour, daily, weekly or monthly. We’ll need a meter reading at least once a month so we can send you accurate statements.

By default, we'll collect a reading from your smart meter once a day, unless you've signed up to our smart tariff beta.

If you ever want to change how often Bulb receives your meter readings just drop us an email at privacy@bulb.co.uk.

We may need to take a meter reading outside of the agreed frequency times:

  • To close your account when you’re moving out of your property.
  • To close your account when you’re switching away.
  • When you contact us requesting a meter reading.
Was this article helpful?