You can choose to send readings to us every half hour, daily, weekly or monthly. We’ll need to read the meter at least once a month so we can send you accurate statements.
By default, we'll collect a reading from your smart meter once a day.
If you ever want to change how often Bulb receives your meter readings just drop us an email at firstname.lastname@example.org.
We may need to take a meter reading outside of the agreed frequency times:
- To close your account when you’re moving out of your property.
- To close your account when you’re switching away.
- When you contact us requesting a meter reading.