Can I choose how often Bulb receives my smart meter readings?

 

Yes.

You can choose to send readings to us every half hour, daily, weekly or monthly. We’ll need to read the meter at least once a month so we can send you accurate statements.

By default, we'll collect a reading from your smart meter once a day.

If you ever want to change how often Bulb receives your meter readings just drop us an email at privacy@bulb.co.uk.

We may need to take a meter reading outside of the agreed frequency times:

  • To close your account when you’re moving out of your property.
  • To close your account when you’re switching away.
  • When you contact us requesting a meter reading.
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