Meter readings let us know how much energy you’ve used. If you have a regular meter, or a smart meter we can’t read, we need you to submit those readings.
When you don’t submit a meter reading, we use an estimated reading. These are based on past readings from the property. Depending on whether you’ve given a reading before, or if you’ve just moved in, these meter readings are often pretty close to your actual usage.
Once you submit meter readings, the estimates will become more and more accurate. For a completely accurate statement, submit your reading one or two days before your payment date. When you submit a reading outside of that time frame, we use it to help calculate the next bill.
You can submit meter readings in your Bulb Account.