Read our advice to members during lockdown, or find out what to do if you're having trouble paying.

Can I switch when I have debt on my prepayment meter?
  1. Bulb
  2. Meters and readings
  3. Top up meters (prepay)
  4. About top up meters

You can switch to Bulb if the debt you owe your current supplier is less than £500.

Just get in touch and we’ll work out how to move what you owe over to Bulb. Then we’ll set up a way that suits you to pay it back.  

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