Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

What is a generation meter?

Your generation meter records how much energy your installation is generating. It will be connected to your installation and will give you a reading in kWh.

This meter will be separate from your normal electricity supply meter. It was installed at the same time as your renewable installation.

If you are unsure where the meter is located within your property, please contact your installer or email Bulb with some photos to double check.

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