Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 3 minutes.

Read our advice to members or find out what to do in an emergency.

Feed-in Tariff quarterly meter readings

To help us calculate how much we need to pay you we'll need a meter reading from you at the end of every quarter - the end of March, June, September, and December.

We'll email you a couple of reminders to make sure you don't miss it.

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