Read our advice to members during lockdown, or find out what to do if you're having trouble paying.

Changing or cancelling your smart meter appointment
  1. Bulb
  2. Meters and readings
  3. Smart meters
  4. Installations

You can reschedule or cancel your appointment in your Bulb account, up to 1 working day before the engineer is due, at no cost.

A working day is Monday to Friday, excluding public holidays.

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