When smart meters are installed, you’ll also be given an In-Home Display (IHD). This is a small digital screen which shows how much energy you’re using. There are different models of In-Home Display, and some cannot connect to Wi-fi.
How to tell if your In-Home Display can connect to Wi-Fi
If your In-Home Display is able to connect to Wi-Fi, it will show the following icons at the top of the screen:
• a group of curved bars
• a group of straight bars.
These could be together, as shown in the example below, or either side of the screen. These represent the strength of your Wi-Fi signal and the strength of the signal between your In-Home Display and your smart meter.
Connecting your In-Home Display to Wi-Fi
We recommend keeping your In-Home Display connected to Wi-Fi. If you were given one of these displays by the engineer, and they didn't connect it, or it’s got disconnected, these are the steps you need to take:
1) Navigate through the controls to join the network
- Press Menu/OK to bring up the menu
- Press the forward Arrow until you see Settings [OK]
- Press Menu/OK to select Settings
- Press the forward Arrow until you see Switch on Wi-Fi and press Menu/OK
- Press the forward Arrow until you see Join Network and press Menu/OK
2) Choose how you would like to connect to Wi-Fi
There are three different methods:
- Scan for networks
- WPS Push Button
- WPS PIN Entry
Press the forward Arrow to make your choice and Menu/OK to select it
Use the arrows to enter the password for your Wi-Fi network:
- Use the forward and back arrows to select upper case, lower case, numbers or symbols
- press Menu/OK after every character
- Press Save to save the password when you’re done.
If you choose to connect to your Wi-Fi using the WPS Push Button, you need to press the WPS button located on the back of your router and select the WPS Push Button option. Press MENU/OK to complete.
To disable the Wi-Fi connection
Press the right Arrow to scroll through to Settings [OK]
Use the right Arrow to scroll to Switch off Wi-Fi? and press Menu/OK.