Connecting your smart meter's In-Home Display (IHD) to Wi-Fi

When smart meters are installed, you’ll also be given an In-Home Display (IHD). This is a small digital screen which shows how much energy you’re using. There are different models of In-Home Display, and some cannot connect to Wi-fi.

How to tell if your In-Home Display can connect to Wi-Fi

If your In-Home Display is able to connect to Wi-Fi, it will show the following icons at the top of the screen:

• a group of curved bars
• a group of straight bars

These could be together, as shown in the example below, or either side of the screen. These represent the strength of your Wi-Fi signal and the strength of the signal between your In-Home Display and your smart meter.

An In-Home Display’s Wi-Fi and strength signal indicators, in the top left of the display.

Connecting your In-Home Display to Wi-Fi

We recommend keeping your In-Home Display connected to Wi-Fi. If you were given one of these displays by the engineer, and they didn't connect it, or it’s got disconnected, these are the steps you need to take:

1) Navigate through the controls to join the network

  • Press Menu/OK to bring up the menu
  • Press the forward Arrow until you see Settings [OK]
  • Press Menu/OK to select Settings
  • Press the forward Arrow until you see Switch on Wi-Fi and press Menu/OK
  • Press the forward Arrow until you see Join Network and press Menu/OK

2) Choose how you would like to connect to Wi-Fi
There are three different methods:

  1. Scan for networks
  2. WPS Push Button
  3. WPS PIN Entry

Press the forward Arrow to make your choice and Menu/OK to select it
Use the arrows to enter the password for your Wi-Fi network:

  • Use the forward and back arrows to select upper case, lower case, numbers or symbols 
  • press Menu/OK after every character
  • Press Save to save the password when you’re done.

If you choose to connect to your Wi-Fi using the WPS Push Button, you need to press the WPS button located on the back of your router and select the WPS Push Button option. Press MENU/OK to complete.

To disable the Wi-Fi connection

Press Menu/OK 
Press the right Arrow to scroll through to Settings [OK]
Press Menu/OK 
Use the right Arrow to scroll to Switch off Wi-Fi? and press Menu/OK.


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