If you have a first generation (SMETS1) smart meter, and it has the manufacturer’s name ‘Secure’ printed on it, we can take automatic meter readings from it.
We can’t read any other SMETS1 smart meters automatically just yet. If you join Bulb with another type of SMETS1 meter, you'll have to send us readings for now, but we'll let you know as soon as we can read it automatically.
There's a national programme to bring all SMETS1 meters and second generation (SMETS2) meters onto the same network. This work should be completed by the end of April 2021, by which point we’ll be able to read all SMETS1 meters automatically. Plus they'll stay smart, even if you decide to leave Bulb.
For that reason, we're not planning to replace SMETS1 meters with SMETS2 meters.