Getting your meter changed

If you'd like to get new meters fitted, let us know which type of service you need from the table below. You can call us on 0300 30 30 635 (Monday to Friday, 9am to 6pm) or email and we'll book an appointment for you.

The cost for the meter service can be added to your Bulb account and paid back in installments. If you're a landlord and prefer to be invoiced directly, let us know when you book the appointment.

Meter services

Service Cost: electricity Cost: gas

Top-up meter (also called prepay) exchanged for a credit meter (where you'll pay monthly)

£120 £118.46

Installation of a new metering system

£120 £142.46

Meter repositioning within 1 metre of the original location

£120 £185.21

Meter accuracy test (free if the meter is proven faulty)

£120 £160.91

Upgrading meter for increased supply



New key or card for top-up meter

£5 £5



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