Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

Are Bulb's smart meters compatible with solar panels?

Yes they are.

We're installing 'SMETS2', or second generation smart meters. They're compatible with all solar panels.

We do need to make sure there's enough space for the installation. We ask for 2 feet (about 60cm) of free space around your meter as a rough guideline.  The engineer needs enough space to safely and comfortably get around the meter so that they can remove your current meter and get a new one installed.

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