If your meters are more than 10 meters apart

If your meters are more than 10 meters apart, we can't install smart meters for you yet.

Gas meters send their readings through the electricity meter. When they're more than 10 metres (32 feet) apart, the gas meter won't be able to communicate with Bulb or the smart network.

We're having signal boosters manufactured to get around this issue. We'll be in touch once we have these boosters and are able to book a smart meter installation for you.

Was this article helpful?