Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

Energy Company Obligation (ECO)

The Energy Company Obligation (ECO) is a government scheme to help lower energy costs and carbon emissions by making homes more energy efficient. 

As an ECO participant, Bulb will help fund energy saving improvement projects in the homes of low income and vulnerable members, such as upgrading insulation or installing new boilers.

You can find out more about ECO and whether you qualify for funding by:

  • visiting Ofgem’s ECO information page 
  • contacting the Simple Energy Advice Line on 0800 444 202 - they’ll help you understand if you’re eligible and take you through the next steps
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