Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

Switching your business to Bulb with a half-hourly meter

If your business uses a half-hourly meter and you'd like to switch to Bulb, our quote will be based on the times of day you use energy. 

We can’t provide online quotes just yet.

To get a quote, send an email to business@bulb.co.uk with:

  • your supply point numbers (MPANs) or property address
  • your half-hourly usage data spreadsheet, showing your energy usage every half hour for the last year
  • your meter capacity in kVA

You can ask your current supplier for these details.

If you’ve got an existing contract with a Meter Operator or Data Collector, let us know and we can work with them. Don't worry if you don’t - we’ll use our own.

If you're not sure if you have a half-hourly meter

Half-hourly meters are a type of electricity meter for business sites that use lots of energy. They record your usage every half hour and send these readings to your energy supplier automatically.

To check whether you have a half-hourly meter, find your MPAN number on a bill from your current supplier. If the number in the top left (next to the ‘S’) is ‘00’, then it’s a half-hourly meter.

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