Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 3 minutes.

Read our advice to members or find out what to do in an emergency.

Business energy support

If you have a question about switching your business to Bulb, or about an existing business account, get in touch with our business team. 

We're available Monday to Friday, 9am to 6pm (closed on bank holidays). You can reach us by:

You can also try our Help Centre, where we answer most questions about Bulb.

Find out how to get help if there's an emergency, such as a gas leak or supply outage.

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