Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

Generation meter inspections

As a FIT licensee, Ofgem requires you to take reasonable steps to verify the generation of your meter at least every two years. 

If your FIT generation meter hasn’t been verified for more than two years, Bulb won't be able to take on your FIT installation.

If it's been more than two years since your last inspection, contact your current FIT provider and ask them to check your meter. Once they've done this, and updated the Ofgem Central Fit Register, we'll be able to switch you to Bulb.

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