Support during the coronavirus outbreak

If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 2 minutes.

Read our advice to members or find out what to do in an emergency.

Finding your electricity or gas supplier

You can find the name of your gas or electricity supplier on a recent energy bill. 

If you’ve just moved in or don’t have a recent bill, there are other ways to find out who supplies your energy. 

Electricity supplier

You’ll need to look up your local electricity distribution company. They'll be able to tell you who your supplier is. 

Gas supplier

You can look up your gas supplier using your address. You can also call the Meter Point Administration Service on 0870 608 1524. 

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