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Statements and Payments
How can I change my payments?
How do Bulb payments and statements work?
How can I withdraw credit from my account?
Can I add a second name to my account?
Can I get paper statements?
How do I submit a meter reading?
When should I submit a meter reading?
What to do if I submitted the wrong meter readings?
Why didn’t you use the readings I submitted?
What if I’m on holiday and can’t send meter readings?
Is there a Bulb app?
When will Bulb roll out smart meters?
How do I read my meter?
What is a supply point number?
What is a meter serial number?
Your Bulb Account
How do I sign in to Bulb?
I can't log in to my Bulb Account
Where can I find my account number?
Can I update my personal information?
What support does Bulb offer to vulnerable members?
Can I get help to read my meters?
Help if you're struggling to pay
How can I make a complaint?