Suggested help pages
- Repaying debt on your electricity top up (prepay) meter
- Repaying debt on your gas top up (prepay) meter
- Activating and repaying Emergency Credit on your top up (prepay) meter
- Fix your prepay gas meter when the screen says ‘Off’
- Top up meter error codes and messages
- Replacing a lost electricity key or gas card
- Why didn’t my gas card work when I topped up after a long wait?