Suggested help pages
- Repaying debt on your electricity top up (prepay) meter
- Repaying debt on your gas top up (prepay) meter
- Activating and repaying Emergency Credit on your top up (prepay) meter
- Fix your prepay gas meter when the screen says ‘Off’
- Top up meter error codes and messages
- Replacing a lost electricity key or gas card
- Topping up after a long period of time