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What happens when you switch to Bulb
Switching to Bulb with a smart meter
Before your switch
What happens when you switch to Bulb
Switching to Bulb with a smart meter
Credit checking and deposits
How long does it take to switch?
Switching to Bulb on top up (prepay)
See all 9 help pages
Your switch
Changing your meter or payment method when you join
Can I change or select my switch date?
Submitting your first meter reading
Your first payment
What happens to credit or debit with my previous supplier?
See all 8 help pages
Switching problems
I’ve been switched by mistake (also called an erroneous transfer)
Why is my old supplier still charging me?
What to do when your previous supplier has objected to your switch
If your old supplier’s final meter readings don’t match our opening readings
See all 4 help pages