Suggested help pages
Before your switch
- What happens when you switch to Bulb
- Switching to Bulb with a smart meter
- Door to door sales
- Credit checking and deposits
- How long does it take to switch?
Your switch
- Changing your meter or payment method when you join
- Switching to Bulb from GnERGY
- Can I change or select my switch date?
- Submitting your first meter reading
- Your first payment
Switching problems
- I’ve been switched by mistake (also called an erroneous transfer)
- Why is my old supplier still charging me?
- What to do when your previous supplier has objected to your switch
- What to do if your old supplier’s final meter readings don’t match our opening readings