Support during the coronavirus outbreak
If you need help and can't find an answer in our Help Centre, send us a message or use our online chat. During business hours we usually respond to chats within 3 minutes.
Read our advice to members or find out what to do in an emergency.
Suggested help pages
- How to read Bulb's smart meters
- When should I submit a meter reading?
- How do estimated meter readings work?
- Why does Bulb need meter readings?
- What should I do if I submitted the wrong meter readings?
- Why didn't you use my meter reading?
- What if I’m on holiday and can’t send meter readings?
- Can I get help to read my meters?
- How do meter validation companies approve my meter readings?